Woodstock 69 PosterGain 7 billionity followers! Make 80 trillionity by doing this!

Guest post by Damien Basile

Guest post by Damien Basile

We’re all concerned about being liked and being comfortable with money. These are two common insecurities that people prey on, especially much more so now in social media than ever. Thinking that way is the old wide fish-net push way of marketing. Here’s how Twitter can be maximized so you can get the most out of it, personally AND professionally.

Man in the mirror

Who do you want to surround yourself with in your life? How do you want to be viewed by others? These are questions that should be on your mind constantly, offline AND online.

The noise won’t stop

When you follow people on Twitter that don’t mean anything to your network (i.e. the other people you’ve connected with) what  you end up with is a group of tweets that are disconnected. The conversation is almost schizophrenic. No one knows each other. Your stream is rushing past you like class 5 rapids.

Hey now you’re a ROCKSTAR get your game on go play

Maybe you CAN keep up with 80 thousand followers with your magical desktop sorting application, but I doubt it. The way you’re keeping up with them is not really getting to know them. Most likely what you’re doing is scanning for information, retweeting interesting information, replying to some random interesting tweets & monitoring your @ mentions and DMs for people talking to you.

Social media is about community. I dare you to tell me how the above situation represents community. What it feels more like is a old switchboard telephone operator. Maybe this works for you. Congratulations. This doesn’t work for me anymore.

I’m popularrrr

Recently I had conversations with Connie Reece (@ConnieReece) and Lucretia Pruitt (@GeekMommy) about how there is no way any of us can properly keep up with such a huge group of people on Twitter. Connie recently resorted to making her Twitter profile private to slow down the follow/unfollow game that Twitter numbers gamers play. I have taken a slightly different approach.

Instead of just unfollowing people en masse I am unfollowing on a case by case basis according to pre-set guidelines I judge a twitter account to be suitable for connecting with. In laymens terms, if you suck you’re gone. I am also mostly following just those I’ve met offline first through my other social media friends. One RARE exception to that stipulation is if you follow me then engage me actively and I find your stream valuable. This is rare because most people don’t take the time to interact when they first add. This is the ‘hello my name is’ on Twitter.

Put me in coach I’m ready to play

Why am I telling you this? Not to showcase my follow numbers or ratio- because that alone doesn’t matter. Not to boast about unfollowing people because i’m so elite- because THAT is just ridiculous. No, it’s to show you insight into how you can get more out of your network.

Ever since I have started down this path I have seen more and more of my followers chatting with each other. Why? Most likely it could be because I go out to events that many of the same people frequent and we meet new people when they come to town thus growing our comm-unity. See that? Comm-unity, communication unity.

What’s the benefit of this? For one thing you get to see more than just broadcasted information from your friends. You get to see a whole other side of them when they speak to other people you know. This is when their personality truly comes out.

We all live in a yellow submarine

Twitter is for friends not fiends. I don’t want to be sold to, broadcasted at or have random irrelevant noise in my stream. My day and mind are noisy enough. I come online to be bolstered by community and friends when I can’t do so in my offline world. I also come online to further STRENGTHEN my offline relationships, as well as you should.

If you’re at this point, congratulations! Now you can take the next step by further tightening your network by going to your friends’ twitter pages and see who they are speaking to often that you aren’t following. Notice any repeating names. Follow them and introduce yourself by saying that you noticed they speak with X Y & Z and what you value about them. Talking about your common ground of friends does SO MUCH more for everyone- you, the person AND X Y & Z- than just saying that you’re looking forward to getting to know them. That’s trite and soulless.

I wanna hold your haaaaaaaaaand

Look at that. You’ve come to the end of the story. You can now start buying what your FRIENDS are selling. It’s much more fulfilling being able to help someone out that you care about then a random person you’re connected with. When you invest time and energy into someone you form a relationship. When this happens you create a ‘Trust Fund’ where both you and the other person either add or subtract trust from this mutual fund you have set up. Your Trust Fund grows so much more richer when you do business with those you trust greatly.

One last word, before I go..

Numbers DON’T matter, not because anti-numbers people say so. Numbers don’t matter because if there isn’t value and meaning behind them all they do is give a lovely facade of power that fools any fool. Any wise man knows that it’s the density not the breadth alone that counts. Water of the same volume spread out over a flat surface doesn’t have the same impact as water contained in a compact space. That being said, it’s not just quality, it’s also quantity of quality, so grow your real-ationships exponentially.

Cultivate your connections. Connect to people that mean something to you. Make those people mean much more to you. Introduce them into your circle to tighten relations more. Every person in my created @ChatPack and @MemeGirls groups do important things- or at least we think so. And that’s all that matters- that we do important things separately, connect and make great things together.

Perpetuate this ideal indefinitely. Your 20% will do and be your 80%. Nurture and grow your core group.

These are the people that will carry you to great heights.

photo: eleanorhartwick

photo: eleanorhartwick

We are defined by what we share.

There’s a lot of talk these days about people being “curators”. Brand curators, journalistic curators, and, as I like to say, curators of the world.  We come across all this stuff in our day-to-day life, stuff we find helpful or interesting or entertaining and we share it with our friends. When I tell people who don’t know about Social Media that Social Media has changed my life they look at me like I’m a little insane (which is ok, ‘cuz that’s part of my brand.)  But the reason it’s changed my life so much is because I have learned to share. I give away everything I can – every idea, every bit of business advice, everything I learn, everything I find interesting. I’ve come to find that it’s what I’ve always wanted to do. I just didn’t know how.

Here I share with you Damien Basile’s Tumbler Account, which he shares with the world.

photo laughlin

photo laughlin

Blog the important stuff. Be really clear about what you’re asking people to do. Give them a reason to believe.

Related advice: The word “because” is the most motivating word in the English language.

I’ve been doing a lot of presentations lately, mostly speaking about Social Media and Branding. Here’s one I did for the Boston Ad Club. I’m sharing it because several people have asked for copies. I tried to make it as helpful as possible, and have included some (but not nearly all) of my commentary along with my slides.

One caveat: Everything I learn changes daily. This gets at some of my core thinking, but the rapid growth of new ideas in this field is astounding. Learn what you can from all this, but please, don’t hold me to anything. : )

Social Media and Branding, quite frankly, is one of my favorite things to talk about, so if you want to hear more, ping me and let’s connect. I’m always happy to have a call, an email, a tweet or, if physically possible a cup of coffee. Feel free to connect with me anywhere.

Thanks, and as always, comments are welcomed and encouraged.

Photo: Arturo de Albornoz

Photo: Arturo de Albornoz

There’s been lots of talk about the “death of advertising” and the increasing ineffectiveness of the media. There’s a tremendously well-researched, insightful and informative Bob Garfield post in Ad Age, with lots and lots of numbers supporting his version of “Apocalypse Now” for the ad industry. There’s no doubt that there’s agency layoffs, and client cutbacks and fear and uncertainty. So who am I to be the bearer of even an ounce of good news for the ad industry?

Okay, I won’t tell you this is good news. But I will tell you what I think is fascinating.

Throughout history, for every version of media, there has been an ad unit that is a miniature version of that very media. Advertising usually- in some form- mirrors the content of the media that surrounds it.

Ads in newspapers, for example, are rectangular shaped boxes that includes a “headline” and “copy”. Even the terminology is straight out of newspaper jargon. Pretty obvious, right? Television? The medium is 30 minute stories involving actors on a set. What are most TV commercials? 30 second stories involving actors on a set. With a little music thrown in, just like in the big boy shows. Radio? Started with dramas. The term ’soap opera’ was coined because soap manufacturers sponsored radio dramas in return for product plugs. Radio commercials thus become mini-dramas”; still at their best when they are theater of the mind for a brand story.

And then along came the Internet. Ahh, the Internet. I actually remember the day I first heard the term used. My friend Martha called me into her office. Told me I’d better sit down. Shut the door. My palms grew sweaty. She said, “Lisa, have you seen this thing called the Internet?” She called up a paragraph of html text on a screen. It was filled with hyperlinks and Martha showed me how to “click through” to layers of information. It was years later before the term “click-through” became ubiquitous for banner advertising ROI. But at the time I was in her office, there wasn’t a banner ad in sight.

So now we have a brave new medium – Social Media. And we’re all scratching our head, wondering what the ad unit is.

Do we stick little banner ads on social sites? Oh, please. Have you ever seen a TV “commercial” that is nothing more than a static photo and a logo? Trust me, it doesn’t work. Stick banner ads on social sites and you ruin both the media and the ROI. Best case scenario, the ads become invisible. Worst case, people run screaming from the media.

But then, what does an ad look like in social media? Is it merely conversations? Does all advertising become word of mouth among friends as Jeff Jarvis and others suggest?

Or…is the “ad” really a social ecosystem itself that a company sets up? The conversations with consumers that are now public combined with a fan page on Facebook and the photos on Flckr and the idea-sharing on Twitter and the YouTube videos. And is a new ad, perhaps, the way that the target audience shares content about a brand or company across complex and interrelated networks? A “display” ad is now a conversation that gets displayed in a public forum. Remember, just because you’re not screaming “buy this” with a sledgehammer doesn’t mean you’re not selling something. You’re selling the brand by engaging consumers across multiple touchpoints, just like the social web itself. It’s the online experience that engages the consumer and captures their imagination much the same way that television captured our collective imaginations back in its glory days.

Is the newest ad unit staring us in the face but we just don’t see it? Is it just a miniature version of the social web, the same way that past ad units were miniature versions of their own mediums?

Are we just afraid to call Social Media itself “Advertising” because we hold it so precious?

And for those who would argue that advertising is paid messaging, remember this. Social Media, or this new order of Social Advertising, or however we describe it, may appear to be free, but there is a cost to it all. There’s the time spent to do it right, to have individuals who actually hold conversations with the consumers. There’s the challenge of understanding how the brand story should be told across all the hundreds of touchpoints scattered across the web. There’s learning the new rules of etiquette – heck, there’s helping to *create* the new rules of etiquette. There’s building the network, or leveraging existing ones, and getting the people engaged in a way that’s genuine and authentic, and that comes from the very core of a brands values or a products benefits. And there’s a cost to understanding the potential of this medium, the cost to experiment, to make mistakes.

But on the flip side, the ROI could very well be survival for those who do it well and do it now. Get it right, and I truly believe you can re-invent a dying industry.

The best advertising has always been that which has captured the imagination of the public and becomes a part of the collective consciousness. What better time than now, what better media to do it with. Maybe advertising isn’t really dead at all. Maybe we simply don’t know what to call it.

~

This post first appeared on Damien Basile’s blog: The Cause Is The Habit

photo: chantrybee

photo: chantrybee

>> Guest post by Bob Minihan

Allow me to interrupt the digital jihad for a bit.

Read a Tweet last week saying that Apple now ruled the world with their apps. Clicked on the link they provided as proof.

It led me to an Apple TV commercial.

My reply pointed this out. 0 responses.

Hmm.

Was I the only one who noted the irony of Apple, the new digital emperor, communicating apps to the online world via a, wait for it, wait for it, a TV spot?

Insanely cool Apple using TV?

Isn’t TV all DVR’d, out of date, old school, not with it, unmeasurable, a waste of money and dying like newspapers? Could brands like Apple, VW, Burger King, and now Microsoft with their “I’m a PC” campaign be so out of touch that they’re still using 20th century media as a cornerstone?

Don’t they know that marketing managers today feel so besieged that they need to prove direct results for every message? Just so they don’t get fired by the accountants, measurers, cost cutters and procurers now running the process?

Perhaps.

Or just maybe, could these brands know something that no one online wants to talk about? That before preference, purchase, relationship, and advocacy, you still have to create awareness?

That without awareness, none of the above matter?

Hello? Does anyone else see this, or just the brands that are magically rising above the toxic sludge of the current economy?

Could TV, while not what it once was, still be the most effective way of creating awareness with mass audiences? Like, duh.

Don’t get me wrong. I still have the original Apple battleship grey laptop in my closet. I love my iPhone 3G. I led a creative team that won a gold Clio for interactive way back in 2000. I am as pro-digital, pro-social media, pro-Twitter, Mashable, Facebook, You Tube, Hulu, and whatever’s-next as the next person.

It just seems that everyone online now has an axe to grind. Maybe to relentlessly push online to further their own businesses and their own careers?

Maybe to convert all through the gospel of Digitology? Whatever.

I just think we, as marketers, owe our clients a little bit of objectivity.

But maybe that’s just me.

Let the stoning begin.

bob-profile-pic1Bob Minihan is Executive Creative Director/Partner, ISM
“At ISM, we create Stories That Travel. We have proven that linking smaller brands to bigger stories is a tremendously effective way to compete with larger, better-financed brands, especially in these digital times.”

I was eating supper with my daughter, Allie. We were discussing the future of advertising. Believe me, everything else I might have been discussing with a seventeen-year-old was off limits.

Me: “I think you have to look to YouTube for the future of TV commercials.”

Allie: “But really mom, who would go to YouTube to watch a commercial. I can’t imagine anyone would go seek out, say, a Honda commercial voluntarily.”

Me: “Hah! How about a commercial for a $375 blender?”

Allie: (shakes her head)

Mom: “A guy blended an iphone – an iphone – and got 6 million people to watch it on YouTube. It turned into smoke. It was pretty cool.”

Allie: “I want to see that.”

Me: “Precisely.”

Anyone who has ever tried to get the last word with a 17-year-old knows how hard that is. About as hard as getting 6 million people to *want* to watch your commercial.

Will it blend?

This post originally appeared on Jim Mitchem’s “Obsessed with Conformity” blog.

{{special guest post for “the cause is the habit”}}yourbrandimage

There’s a scene in The Wizard of Oz I can’t get out of my head. The flying monkeys have attacked; the Scarecrow has been torn apart. What’s left of the Scarecrow laments: “First they took my legs off and they threw them over there! Then they took my chest out and they threw it over there!”And the Tin Woodsman looks down and replies: “Well, that’s you all over!”

I’ve got to think that’s what it feels like to be a brand these days.

Back in the day, I wrote several “brand guideline” documents for clients. You know the ones that say, “The logo should be no smaller than 3/8” high and always have at least ½” of white space around it.”  The effort was an attempt keep control over the brand – what it looked like, what it felt like, how it should be “presented” to the public. It always seemed a little silly at the time, now it seems downright laughable.

I mean, where does the logo even *go* anymore? Is there a place for branding “guidelines” in Social Media….

Read the rest on Damien Basile’s “The Cause is the Habit” blog.

photo: ~my aim is true~

photo: ~my aim is true~

I’ve been giving quite a few talks at colleges, and the day after one of those a student named Kelly contacted me with a request which I think is a sign of the times:

“Hi….I am applying for a business program this summer and the application requires a LinkedIn account with a minimum of 40 contacts and three recommendations. It is proving to be quite a challenge. I asked a friend today why she wasn’t on LinkedIn and her response was, “What’s that?”

A few interesting things going on here.

My first thought was “Uh-Oh” for the friend who said “What’s LinkedIn”, although some trend-followers speculate that the younger generation is not embracing Social Networking as much as the – er – older generation. Should they be? I just passed judgment on someone for not having heard of LinkedIn. Am I being overly judgmental, or is it just common sense in this day and age?

Second, it’s interesting that Social Networking is starting to be seen as a “cost of entry.” How soon will it be before companies looking to hire you will be checking out how large your network is? How soon before they start asking you to use your network to promote them? (more on that debate here.)

Third, anyone who has been doing this for a while knows how easy it is to get 40 connections, once shown how. I quickly gave her a strategy: Find profiles of companies that she has worked for on LI and search for old colleagues; find professors at her school, connect with them; and then, after you have a dozen connections you can start searching their connections to see if you know anyone THEY are connected with. Heck, I even found several alumni at her school that were part of my network and made introductions – explaining that she needed to treat my connections well and suggesting ways she could add value to them. 24 hours later I got a reply back from her: “Thanks! 42 contacts and growing!”

While Kelly’s group of 40+ connections may help her get into business school, I wonder constantly about the implications of all this. My 14-year old daughter and I sometimes compare notes about how many friends we have on Facebook. A recent conversation began: “Mom, I’m proud to say that every single one of my 950 friends is a REAL friend. Unlike yours.” Ouch! This led to quite an interesting debate over the definition of “real friend,” a discussion I am bound to have many, many times before figuring it all out.

I believe that having a lot of connections is a cost of entry for me as a Creative Strategist who is immersed in the world of Social Media. How else can I advise my clients on how to interact with tens of thousands of connections unless I myself know what it’s like to interact with tens of thousands of connections? My view is that I need to see what it’s like, I need to make mistakes, I need to learn how difficult it is to always treat my network as the valuable asset it is. I value both the quality and the quantity of my network. But…will there ever be a point when it feels like it’s safe for it to stop growing? That is completely unclear to me.

Your thoughts? Do you wonder whether employers, schools, colleagues, will judge people on the size of their networks in the future? I can picture sitting in an interview across from someone who scribbles down “15,000 followers on Twitter.” Am I being realistic or paranoid?

Conversely, will friends judge each other if their network is not filled with “real friends”?

Where do you see it going?

photo: sydney

photo: sydney

Damien Basile guest post

Damien Basile guest post

The title of the article is meant to invoke a sense of what is to come, not to just talk about companies but how they will relate to you in a more integrated way. In this article I’ll take a look at what I feel is coming down the pipeline for these areas. The future isn’t set in stone and neither are these predictions. Companies are already starting to track your habits. In the future it will just get more intuitive.

Extreme personalization

Companies will start utilizing your tracking data not only to target you at point of purchase but to craft full experiential life profiles for you. You will also offer up information that is more personal/emotional that can not be tracked, that exists inside you. Think of this as your Personal Purchasing Profile (3P), completely tailored to your every desire.

Imagine if you will a 3P that lists everything and anything you or anyone else would ever want to know about you. With the 3P there will not only be breadth but depth too. All nuances will be delved into as well as all areas you could ever want or know. Your 3P will be segmented into different areas with different permissions for them. Settings will be on a sliding scale of privacy with how much and what you want to share with who.

Hyper specific communications

Companies will be able to tell who, what, where, when and why you are. You heard me- WHY you are.

Geolocation technology is being popularized now, especially in mobile technoligies such as the iPhone. Mobile providers know where you are at all times even without this just by triangulating your position. All of these 5W’s will be cross checked with your 3P to accurately pinpoint what is going on with you at every single exact moment of your life. This integration of brands into your life will happen in a non-intrusive way that enhances your experiences.

Relevantly aggregated information

Information, regardless of sender, will be aggregated into relevant channels. Whatever criteria you preset as a favorite to watch out will be cross checked against infinite amounts of data. Priority will be given to companies who sponsor keywords to target you in the keyplaces and keytimes they’ve chosen.

Amount- speed and velocity

You will choose how much and how fast you receive sponsored results. This will be on a targeted grid that will form more of a web in 3-dimensional space rather than a sliding scale. Linear will be replaced with the multi-spacial for targeting and graphing, as the sheer amount of information will scoff in the face of two directions and two dimensions.

Easter eggs and planned obsolescence

Targeted ads will surprise you at specific locations as you pass them. They will also come seemingly out of nowhere when you must ‘act now’ because there is a limited amount of time to take advantage of the offer.

Multimedia convergence

Advertisements tend to be very linear depending on their channel of delivery. Print is print; video is video. Companies will begin to focus on the immersive experience where many different technologies and multimedia will come together to create a wholly enriched environment. Think all of your senses being as well as inner aspects of you being engaged fully.

Intuitive suggestion and prediction

Building on top of your wants, needs, desires and purchases will be a system for accurately predicting what you will want before you even know you want it. Suggesting of similar products will become more fine tuned to the nuances of categories so instead of someone offering you another type of thing from the category you will now be offered something exactly like the first thing PLUS something that builds on all the characteristics of what you covet. The prediction technology will take into account your patterns, trends occurring and the details of what you like to accurately tell you what you will like.

Choose your own adventure

There are so many companies out there now it can be confusing. You will see detailed lists of companies where you can opt-out of them or their specific service promotions for a set period of time. This will add to your 3P where you effectively choose certain products and companies over others. Companies will take advantage of this to purchase your favor.

Non-traditional synergies

Besides aligning with obvious partners, companies will start to partner with others who don’t normally fit their pattern of business interaction. Ranging from individuals and customer groups to completely out of the ballpark product categories, businesses will start to focus on values and emotions for a mutual engagement plan as opposed to focusing on benefits and features currently.

Automatic feed channels

You can already receive multimedia and news feeds by signing up for them. Multimedia and advertisements will come to a place where they will use your 3P to send things AUTOMATICALLY to you based on a variety of factors- time of day, location, who you are with, state of mind/emotions, weather, breaking news etc. Multimedia and companies will communicate with each other behind the scenes to make your automatic feed channel a smoother experience. Whatever synergies they can find in your life as well as between both of their content they will align them in your feed so you don’t have to.

Life sponsors

Mining information from your 3P, companies will hyper target situations in your life to more accurately serve you. They may even pay you to have the privilege to sponsor that moment of your life. It may range from an extremely important moment where you may want your favorite company involved to something fleeting where you may not care about companies being involved. It comes down to your outlook on certain companies and situations as well as what your 3P says about you. An Evangelist is more likely to have their favorite brand be a major part of a family function. A Casual Consumer is more likely to have a helpful brand around any random time that isn’t of any particular value to them.

These are just some of my thoughts where I see the future of how brands will fit into our lives. Information is coming harder and faster every day. Pretty soon the signal will turn to noise. Out of this noise you will see technologies emerge to turn the noise back to a highly focused clean signal. Things are getting better every day. Pay attention to the signs.

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